RSA · Licensed by Maryland Department of Health · R3114 Silver Spring, Maryland
Family guide

Know what to ask before home care begins.

Families often reach out during stressful moments. This guide helps you prepare for a calm, practical care conversation.

1

Before you call

Write down the client's address, daily routine, mobility concerns, preferred schedule, emergency contacts, and what changed recently.

2

During consultation

Talk through personal care, companionship, respite, dementia support, reminders, errands, and family communication needs.

3

After care begins

Review caregiver fit, visit notes, schedule changes, family feedback, and whether the plan still matches the client's routine.

Care questions

Questions families can ask during consultation.

  • Which daily routines are hardest to manage right now?
  • Does the client need hands-on help, reminders, supervision, or companionship?
  • What days and times would reduce the most family stress?
  • Are there fall risks, memory concerns, or transportation needs?
  • How should the office communicate visit updates or schedule changes?
Care plan preview

What gets organized before service.

Preferred days, times, and visit length
Personal care tasks and routine support
Meal, hydration, and medication reminder preferences
Emergency contacts and family communication notes
Caregiver observations and visit notes
Follow-up changes when needs shift
Common starting services

Families can begin with one service and adjust as needs change.

Ready to talk through your situation?

Start with a free consultation so the team can understand needs, scheduling, and the best non-medical care path.